Roots to Curls only ships to addresses within Canada. Should you reside outside of Canada and wish to receive our products please send your inquiry to email@example.com
Shipping Costs & Delivery Schedules
Fast Track shipping is available on request. Please include this request on the Your Cart page.
During Checkout you will see the total price, including all taxes, shipping and handling charges, in Canadian dollars before you place your order. Your credit card will be charged in Canadian dollars according to the charges displayed during Checkout. Packages shipped within Canada do not require a signature for delivery.
- Orders placed Monday-Friday before 1pm EST will begin processing that day (excluding holidays) and usually ship within 2 business days pending product availability and credit verification. All orders placed after 1PM EST will begin processing the next business day. We will contact you with a follow-up email if the product you have selected is currently out of stock, or if we need any additional verification. We promise to do everything possible to get your order shipped as soon as possible.
- You will receive an email confirmation when your order is shipped. The email will provide a tracking number and a link to track your shipment.
- Delivery times do not include Saturdays, Sundays, or any statutory holidays.
- All clients are responsible for any reshipping costs due to customer error such as, incorrect shipping information or failure to acquire the package(s) within the allotted time at the designated postal office.
- Roots to Curls is responsible for any undeliverable orders related to sender error, such as shipping or labelling inaccuracies. We will reship these orders to you at no extra cost.
- If you have any shipping and handling questions, please contact us at firstname.lastname@example.org